![]() To make sure you come across as fully qualified for a vacant general manager position, your resume must be tailored for the specific industry and job opening you’re applying for. General managers are busy people in charge of many operational aspects of a business, and their responsibilities vary greatly by industry, working environment, and the scale of their respective operation. Learning how to put together a resume for the specific job(s) you want will help you land more interviews. Bilingual fluent in Spanish and English.Proficient in Microsoft Office (Word, Excel, and PowerPoint), and MS Access.Master of Science in Business Administration, May 2010 Slashed labor costs between 5%-15% according to different venuesĮducation NORTHEASTERN UNIVERSITY, Boston, MA.Reduced food and beverage COGS down by 3 points and 5 points respectively.Developed and implemented marketing strategies and concepts that resulted in 35% revenue growth over 3 years.Conducted staff trainings at all levels including managers, bartenders, beverage runners, cocktail servers, porters, and stewards, which improved service levels by 15%.Spearheaded venue operations, including financial analysis of prelims and budgets, catering sales, banquet event services, vendor sourcing, and strategic planning.Led a cross-functional team of 6+ managers along with 300+ staff members.Applied effective strategies and led the implementation of improved EBITDA levels across all venues, growing EBITDA revenue by 225% over 2 years.Performed succession planning by introducing hiring criteria, training, and performance evaluation for management positions, increasing productivity by 25%.Manage a $7M budget while constantly developing and implementing financial and CapEx strategies to achieve top-line revenue and drive cost reductions.Spearhead a team of 14 managers, including 2+ assistant managers, 3+ sales managers, and 4 facilities and engineering managers.Leverage leadership and maintain full oversight of multiple company venues in both US and Mexico.Professional Experience HAKKASAN GROUP, Las Vegas, NV Instrumental in overseeing multi-venues, controlling costs, and keeping employee turnover rates below industry standards. Proven expertise in executing robust strategies, managing large budgets, and improving processes that result in reduced costs, higher quality, and greater yield. Excellent spoken and written communication skills, PowerPoint Skills, Problem-solving.General Manager with 10+ years of experience driving revenue performance, growth and service excellence for well-established hospitality organizations.Liaising with other Larger HCL Services Operations functions to exchange information and artifacts e.g.Uploading all contract documents into Contracting Tool and RFP Documents in Repository on SharePoint.Obtaining all relevant approvals to enable contracts to be issued including Finance, Legal-CCG, QA and, as necessary, HR, Compliance, Procurement.Managing process flow of bid documents and communication with stakeholders including Sales/Account teams, Legal/CCG, Finance, HR, Compliance, QA, management, etc.Knowledge of managing SharePoint would be an advantage. Requires good knowledge of Contracting Tool, CRM & Other Supply Chain tools.The Bid Manager manages end-to-end process from opportunity being qualified by sales through to issue and receipt of signed contracts and purchase orders.It is pivotal in ensuring we turn opportunities into deliverable signed contracts in a timely manner. The Bid Manager is a key global role sits at the heart of our Presales process. ![]() With a worldwide network of R&D, innovation labs and delivery centers, and 143,900+ ‘Ideapreneurs’ working in 44 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000 Job Profile: We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Job Functions: Information Technology Company Profile: Industry: Information Technology & Services
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